Privacy policy
Last Updated: October 24, 2026
Welcome to NovaFinds ("we," "our," or "us"). At NovaFinds, your trust is our highest priority. We are committed to protecting your personal privacy while providing you with an exceptional shopping experience across the United States.
This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our store or make a purchase at NovaFinds.
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1. Our Promise to You
We respect your privacy. We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes. Every piece of data collected is used solely to process your orders, deliver your products safely, and ensure a seamless shopping experience.
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2. Information We Collect
To fulfill your orders and provide top-tier customer service, we collect limited and necessary information:
- Order & Identity Details: Your full name, billing address, US shipping address, email address, and phone number (if provided) when you complete a checkout.
- Payment Information: All payments are processed securely through tier-1 encrypted payment gateways (Shopify Payments / PayPal). NovaFinds never stores or sees your complete credit/debit card numbers.
- Device & Browsing Data: IP address, browser type, device information, and browsing patterns on our site to help us improve store performance and navigation for you.
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3. How We Use Your Information
We use your information strictly for legitimate business purposes:
- Order Fulfillment: Processing payments, printing shipping labels, and dispatching items directly from our US-based warehouses.
- Customer Support: Sending automated order confirmations, live delivery tracking updates, and answering your inquiries promptly.
- Store Optimization: Enhancing site security, preventing fraud, and delivering personalized recommendations.
- Marketing Updates: Sending promotional offers or seasonal discounts only if you voluntarily opt-in at checkout (you can unsubscribe at any time with one click).
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4. Data Sharing & Trusted Partners
We only share necessary data with highly trusted third-party service providers who assist us in operating our business under strict confidentiality agreements:
- Shopify: Our secure e-commerce hosting platform.
- Logistics & US Fulfillment Partners: Verified US warehouses (such as CJ Dropshipping) to package and deliver your order accurately to your doorstep.
- Analytics & Security: Tools that protect our site from fraudulent transactions and optimize user experience.
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5. Your Rights & Privacy Choices (US State Regulations)
Under US federal and state privacy laws (including California CCPA/CPRA, Colorado Privacy Act, and Virginia CDPA), US residents have specific rights:
- Right to Know & Access: You may request details about the personal data we hold about you.
- Right to Correct or Delete: You may request that we update or erase your personal information.
- Right to Opt-Out: You have the right to opt-out of targeted advertising and data sharing.
- Non-Discrimination: We will never discriminate against you for exercising any of your privacy rights.
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6. Cookies & Security Measures
We use standard browser cookies to remember the items in your shopping cart and streamline your navigation.
Data Security: NovaFinds utilizes 256-bit SSL encryption across all store pages to ensure that your checkout and payment details remain 100% safe from unauthorized access.
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7. Contact Our Privacy Team
If you have any questions, requests regarding your data, or need support with an order, please contact our support team at:
- Brand Name: NovaFinds
- Customer Support Email: support.novafindsusa@gmail.com
- Business Address: 501 Silverside Rd STE 105, Wilmington, DE 19809, United States